Terms of Service
These terms cover the hosted Neiliro service. Short version: it's your data, we run the servers, be decent, and either of us can end this — with you keeping everything you put in.
The service
Neiliro is a household organizer — tasks, notes, calendar, money, and a family mailbox — provided by Denis Burtsev ("we"). The hosted service is currently a closed beta: access is by invitation, features change, and availability is best-effort. We run monitoring, backups, and take the operation seriously, but a beta is a beta and we don't yet promise an uptime level.
Beta pricing promise
The beta is free, with everything included. Families who join during the beta get the paid plan free for one year from the day Neiliro publicly launches. After that year, the standard price applies — or the free plan remains available, and export is free forever either way.
Your data and your exit
- Everything your family puts into Neiliro remains yours.
- You can export your complete archive anytime, on any plan, free. The archive restores into the open-source self-hosted edition — there is no lock-in, deliberately.
- We access family content only as strictly necessary to operate the service (for example, restoring your family from a backup you asked for), or with your explicit permission during a support request.
- How we handle data is covered by the Privacy Policy.
Your part
- Keep your credentials safe; enable two-factor authentication (we built it for you).
- The family administrator decides who joins the family space and is responsible for those invitations.
- Use the service lawfully. In particular, the family mailbox is for your household's own correspondence — using it to send spam or abusive mail gets a family suspended, because it would poison email deliverability for every other family.
- Storage quotas exist and are enforced; they're generous for a household's real needs.
Ending things
- You: delete your family anytime from settings. You'll get your export; data and backups are removed as described in the Privacy Policy.
- We: may suspend a family that violates these terms (with notice and a chance to respond, unless the violation is causing active harm) or when the law requires it. Even then, you get your export.
- If we ever discontinue the hosted service, you'll get at least 90 days' notice and your export — and the self-hosted edition remains yours forever.
The boring-but-necessary part
The service is provided "as is", without warranties, to the extent the law allows. Our total liability is limited to the amount you paid us in the twelve months before a claim — which during the free beta is zero. Nothing here limits liability that cannot lawfully be limited. These terms are governed by the laws of Serbia. If a court finds part of these terms unenforceable, the rest stands.
Open source
The self-hosted edition of Neiliro is open source under AGPL-3.0 and is not covered by these terms — its license is in the repository.
Changes
If these terms change materially, we'll email account holders before the change takes effect. Continuing to use the service after that means you accept the new terms; if you don't, export and delete — no hard feelings.